Q: I’m a professional crew member and I’m insured under the GeoBlue Navigator plan for crew. The yacht is currently in Fort Lauderdale, FL. Am I covered for Coronavirus treatment?
A: The Coronavirus has NO impact on the Navigator plan for existing members. Coverage is included as it is for any flu. Please refer to your policy certificate for details.
Q: Is Coronavirus testing covered under the Navigator crew policy?
A: Yes, testing is included and FREE for Navigator policyholders if it’s medically necessary and prescribed by a physician.
Q: What does the Global TeleMD APP include?
A: With Global TeleMD you can speak to a doctor at a time that fits your schedule. Your consultations are stored securely in the app and are ready to be shared with your regular doctor.
Global TeleMD includes a global network of doctors, medical guidance and consultations, same day virtual appointments, prescriptions and referral letters are subject to local regulation.
Q: I’m a crew member from South Africa and I’m thinking about applying for the Navigator crew medical. I’m concerned about the current Coronavirus pandemic and I’m wondering if the plan will cover any treatment?
A: NEW approved applicants will be covered for the Coronavirus (COVID-19) treatment. The policy is medically underwritten, and you must be free from symptoms or illness at the time of application.
If the “host country” on the application is China or South Korea, then there’s a “pend status” in Underwriting.
Q: I have purchased a long-term IMG Global Crew Medical Insurance Plan. Am I covered if I contract COVID-19?
A: Your global crew medical plan may provide coverage for COVID-19 related care if you have purchased and entered the destination country prior to either: 1) the CDC issuing a Warning Level 3 (avoid nonessential travel) from your Destination Country; or 2) a government agency of your Home Country publishing or issuing a Travel Warning or Emergency Travel Advisory regarding your Destination Country. Eligible Medical Expenses that may be considered for coverage include, but are not limited to, charges for illness, injury or medical evacuation.
Q: I have a short-term travel medical plan and I have departed my Home Country/Country of Residence. Am I covered if I contract COVID-19?
A: Most of the IMG travel medical plans offer coverage for COVID-19 related care if you have purchased
and entered the destination country prior to either: 1) the CDC issuing a Warning Level 3 (avoid nonessential travel) from your Destination Country; or 2) a government agency of your Home Country publishing or issuing a Travel Warning or Emergency Travel Advisory regarding your Destination Country. Eligible Medical Expenses that may be considered for coverage include, but are not limited to, charges for illness, injury or medical evacuation.
Q: I have purchased a short-term travel medical plan, but I have not yet departed my Home Country/Country of Residence. Am I covered if I contract Coronavirus (COVID-19)?
A: There is no coverage* if you have not departed your Home Country/Country of Residence and not entered the destination country prior to either: 1) the CDC issuing a Warning Level 3 (avoid nonessential travel) for your Destination Country; or 2) a government agency of your Home Country publishing or issuing a Travel Warning or Emergency Travel Advisory regarding your Destination Country.
Q: How does the recent ban placed by the U.S. government impact IMG’s ability to perform transports?
A: IMG adheres to all governmental laws and regulations as they pertain to assisting and transporting members across the globe. If any member travels to a country after the ban was put in place, this may impact our ability to help them return home. Additionally, IMG must adhere to the travel restrictions themselves. This means that, for example, any member currently in Europe who may require a medical repatriation back to the United States should expect to experience delays in their return. As this is an evolving process, we will learn more in the upcoming days and weeks in terms of what, if any, exceptions of a medical nature can be made considering these travel restrictions. Each individual case is unique and will be reviewed and evaluated individually to determine the best course of action and plan.
